Dispatch and Delivery:
Dispatch time: Please click here for our latest dispatch lead times.
Whilst we keep a range of our products in stock, we will often make your product to order, particularly if it is of carbon fibre composition or a more unusual product. The nature of composites means that the manufacture process takes place over several days due to the curing times. We also deliver a large proportion of our products using our own transport to ensure the safe arrival of your composite product (which is not insurable using standard couriers). This also gives you the unique opportunity to ask any questions face to face with our staff. We usually run our own delivery vans every three weeks (in busy times more regular trips are made). Due to these reasons, please click here for an approximate dispatch time for your product. However, should you require your product more urgently, please enquire with us first and we will do our best to accommodate your needs.
When checking out, if your country does not appear in the list, or no shipping option is shown, pleas contact us for a shipping quote.
Returns must be made within 15 days of purchase for a full refund (excluding postage and packaging costs). If the panel is returned due to a manufacturing error the item will be replaced or a refunded in full (including p+p costs). Refunds will be made after the product has been returned to us in the dispatched condition. Please contact us prior to returning any item by filling out our Returns Form.
Damages on delivery:
We cannot refund, replace or receive any compensation from the insurance for any item that has been delivered damaged and not signed for as 'Damaged'. Please ensure that you inspect the parcel when it arrives and note any damage when signing for the parcel.